Workflow Automation: The Myths, The opportunities And The Truth


Workflow automation is becoming increasingly vital for the long-term success of every data-driven business. Furthermore, available automation technology has now presented valuable opportunities for businesses to automate, optimize and streamline their organizational workflows.

However, there have been a wide variety of prevalent myths regarding the current status of the workflow automation industry and the benefits it can provide. These myths may make businesses across all industries more hesitant to implement workflow automation. 

Workflow automation can be extremely beneficial for helping businesses transform and revolutionize their current operational strategies. Therefore, if not debunked, these myths may result in businesses losing out on potential areas of significant growth and scalability. 

Myth #1: The only way to automate workflows is through a dedicated software

While many users may believe that the only way to automate workflows is through traditional automation software, there are many other automation methods that your business can leverage. Low-code/no-code development platforms can empower your business to access drag-and-drop builders and visual editors that can automate workflows within hours rather than days. 

Myth #2: Workflow automation is too technical 

Recent technological advancements now mean that non-technical users can create automated workflows without relying on a software developer. Low-code/no-code platforms can help enable citizen developers with little to no traditional coding experience to create, design, and deploy optimized business processes and automated workflows. Moreover, by being part of the development process, citizen developers can help unburden IT teams and build better solutions by staying closest to the problem.

Myth #3: Workflow automation will remove the human touch from business processes

Businesses may be hesitant to implement workflow automation in fear that it may eliminate human connection and involvement. However, while workflow automation can help reduce the amount of manual human involvement in repetitive, time-consuming business processes, it can also enable employees to work on higher-level business-critical tasks. The amount of time that employees spend performing tedious manual tasks can be allocated to more important tasks that can further drive value and improve efficiency in the long run. 

Myth #4: Automation can be implemented on a whim

Another prevalent myth about workflow automation is that it only requires a one-time investment. However, as business processes evolve and become more sophisticated over time, automation technology has to be updated to stay ahead of the curve. Furthermore, as consumer expectations continue to evolve, your business’s workflows and business processes must continuously be refined; and technology with it. 

Myth #5: Workflows require a level of sophistication to be automated

Businesses may believe that workflow automation is only reserved for businesses that are extremely technical. However, a recent survey conducted by Gartner indicates that 80% of business executives believe automation can be applied to any business decision. At the root, workflow automation helps organizations replicate predictable, repeatable processes while eliminating human errors and minimizing the need for manual intervention. Workflows and business processes are becoming increasingly complex in organizations across all industries and workflow automation is crucial for promoting long-term success and scalability. 

Implement workflow automation to revolutionize your business

Workflow automation can help your business optimize current business processes and task management strategies. Automation, by itself, drives substantial value to modern organizations across almost every business function. Implementing a workflow application not only helps you drive better results in a fast and efficient manner but can also help organizations irrespective of size and operational maturity drive successful digital transformation with ease. 

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